Subscription FAQs

We have step-by-step instructions for managing all things subscriptions here:

• Adding a product to your subscription
• Changing/ Swapping out a product on your subscription
• Canceling your subscription
• Skipping or changing a delivery date on your subscription

Customers can manage their subscriptions, along with payment method, by accessing their Customer Portal. If they need assistance logging into their accounts, they can use what we call the "get access link" that we add to your store's theme. This can be found in your store's login page https://copinaco.com/account/login They can also simply log in to the accounts they have on their store, and they should be able to see a "Manage Subscriptions" link that will take them to the customer portal. An overview of actions customers can take can be found here: https://support.rechargepayments.com/hc/en-us/categories/360000578374-Customers I hope this helps! Please let us know if you have any further questions.

Yes! They do blend best in hot drinks, so we recommend putting 1 serving with 8 oz of hot water and stirring or frothing to combine. You can enjoy the blend hot or pour it over ice for a delicious iced latte on the go.

All our flavors contain equal amounts of our plant-based and vegan collagen support blend (405mg) that helps support vibrant and healthy hair, skin, and nails.* The Original, our unsweetened flavor, and the Vanilla make amazing creamers to add into coffee, smoothies and drinks. The Matcha and Cacao Calm can be made into amazing lattes and hot drinks and can also be added to smoothies, oats, and more. Our Matcha contains 1.36g of Japanese matcha and our Cacao Calm is made with 300mg of Organic KSM-66 Ashwagandha Extract per serving to help fight against daily stress.*

There are no actual collagen peptides in our vegan and plant-based collagen boost blends.. Consisting of potent plant botanicals sourced and dosed by herbalists (organic tremella mushroom extract, organic amla berry powder, bamboo leaf extract, hyaluronic acid, and soon gotu kola and biotin) our formulas focus on improving the body's natural collagen production.*

Our herbalist partners recommend taking at least 1 serving of our plant-based collagen support blends per day for about 30 days to see best results